Queridos socios y clientes valiosos,
(April 13, 2020) – As the COVID-19 pandemic continues to evolve, I want to share with you Rochester Sensors’ plans to ensure business continuity and the safety of our employees, partners, and customers. Our top priorities continue to be the health and well-being of our employees, ensuring uninterrupted service to our customers and partners, and finally, doing our part in preventing further spread of the virus.
Nuestros pensamientos están con las personas afectadas y los profesionales médicos que trabajan incansablemente, proporcionando atención a los más necesitados.
Rochester Sensor’s business operations will continue without interruption and we do not anticipate significant impact to our customers. We will continue to fully support you with our best-in-class products while moving forward with upcoming new product launches.
Estamos siguiendo las recomendaciones de los Centros para el Control y la Prevención de Enfermedades (CDC) de los Estados Unidos, la Organización Mundial de la Salud (OMS) y la orientación de los países en los que operamos, mientras nos esforzamos por ayudar a proteger a nuestros clientes y a los miembros de nuestro equipo.
Hemos mejorado nuestros actuales planes de continuidad y contingencia para apoyar mejor su éxito y la seguridad de nuestros empleados durante este brote:
Remote Workforce. Rochester Sensors has fully implemented a remote workforce across the areas of our global business where applicable. We are allowing our employees to be as efficient with their time as possible, we provide teams with the virtual infrastructure they need to work from home without interruption to our internal or external operations.
Customer Support. Our world class team is built to support you. If you need help managing changes in product demand; we’re here for you.
Employee Wellness. In addition to remote working, we’ve also implemented procedures to prioritize each employee’s health above all else. We’ve cancelled all non-essential travel and remain committed to providing guidance from state and local health departments along with the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
Seguimos centrándonos en los esfuerzos locales para la comunicación con los empleados, los protocolos de higiene mejorados, los protocolos de desinfección de las instalaciones, la separación forzada de las personas que trabajan en nuestras instalaciones y la detección/prueba de temperatura en nuestras instalaciones de EE.UU., México y China.
Production Continuity. At this time, all of Rochester Sensors’ facilities operations are running normally. Our facilities in the US, Mexico, UK and Belgium have all been identified as “essential” businesses. Rochester has developed contingency plans for all components sourced from impacted countries and creating mitigation plans. We have set up strong lines of communications with our key suppliers to ensure we are working from the most current data on potential issues. Our key suppliers also have “essential” status and at this time we are not experiencing significant delays on components.
Rochester Sensors will continue to closely monitor the outbreak and take all necessary steps to support our partners and customers while protecting the safety of our team based on guidance from local, state, and national authorities.
If you have any questions or concerns or need our help, please do not hesitate to contact me directly or reach out to orders@rochestersensors.com.
Manténgase saludable,
Ben Lease
President
Rochester Sensors is a multi-national company headquartered in Coppell, Texas. We have manufacturing and/or sales facilities in Coppell, Texas USA; Mexico City, Mexico; Brussels, Belgium; Warwick, UK; Shannon, Ireland and Shanghai, China.
